Tomile statement

Goods receipt:

Our products are shipped after careful inspection. Please check the goods face-to-face when the buyer picks up the goods. In order to protect your rights and interests, please be careful before signing. When checking and inspecting the goods, you find that the number of pieces is incorrect or the transportation is damaged. Please do not sign for receipt and promptly Contact us and we will re-ship the goods for free after the company returns (please check carefully, especially when the outer packaging is worn or scratched-unpack and check. If the goods are damaged during transportation, if there is no careful inspection, Directly press to sign the freight company but refuse to compensate. It will bring you unnecessary regrets)

Courier information:

1. Furniture is a large item. For the safety of the product transportation process, strengthen the packaging side, if there is some need to hit a wooden frame, please contact customer service for details.
2. Logistics companies in some areas cannot be reached, please consult customer service before placing an order. Negotiate the reachable logistics delivery route.

Office furniture maintenance:

Wooden office furniture: It is laid flat, and the structure is often loosened due to the unstable state of Quban. Try to avoid direct sunlight. Do not place the furniture directly next to the air conditioner or the air to prevent the office furniture from being deformed and cracked by the lake.

Leather furniture: keep it clean often, use pure cotton to gently remove dust: use leather care agent once a month to prolong the service life of the leather.

About delivery:

Furniture has a certain production cycle and different types of products will have large differences. The time will be indicated in each product information. If there is a stock out situation, we will contact in time. Due to the particularity of furniture production, the delivery period is often affected. Customer service notification shall prevail.

Chromatic aberration problem:

The product pictures are all actual photos, but due to the influence of shooting technology, light, display parameters and other factors, the actual colors received will be different from the photos. Please refer to the actual product.

after-sale warranty:

If you encounter problems when you receive the goods, install and use, please feel free to contact us. We can provide professional guidance at any time. If you find quality problems (non-human, no use) after receiving the goods, you need to return the goods and be responsible for the relevant cost